Refund & Return Policy

1. Eligibility for Returns

Products may be eligible for return if they are damaged, expired, defective, or incorrect at the time of delivery.

2. Return Request Timeline

Customers must report any issue with the delivered product within 24 hours of receiving the order.

3. Non-Returnable Products

Perishable items, opened packages, and products damaged due to customer misuse may not be eligible for returns.

4. Refund Approval

Refunds are processed only after verification and approval by our support team.

5. Refund Processing Time

Approved refunds are generally processed within 5–7 business days depending on the payment provider.

6. Replacement Policy

Eligible products may be replaced instead of refunded based on stock availability and customer preference.

7. Cancellation Before Dispatch

Orders cancelled before dispatch may qualify for a full refund.

8. Failed Transactions

In case of failed transactions where payment is deducted but the order is not confirmed, refunds will be initiated automatically after verification.

9. Return Condition

Returned items should be unused and in their original packaging wherever applicable.

10. Fraudulent Claims

Pushpendra Global Mart Solution Pvt Ltd reserves the right to reject refund or return requests found to be fraudulent or abusive.

11. Policy Updates

We may modify this Refund & Return Policy at any time without prior notice. Updated policies will be published on this page.

12. Contact Information